Pat Wagner
Consultant, Pattern Research, Pattern Research

Library Conflict Management for Consenting Adults Turning Enemies into Allies
July 26, 2006

Take advantage of this SirsiDynix Institute and take-away some important tools in resolving conflict at your library.

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Meredith Farkas
Distance Learning Librarian, Norwich University

Wiki: The Ultimate Tool For Online Collaboration
July 13, 2006

Don't miss out on this important institute presented by the queen of Wikis, Meredith Farkas, and explore how other libraries are using Wikis and understand if and how Wikis could be utilized at your institution to manage content and collaborate online.

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Ulla de Stricker
Consultant, de Stricker Associates

The Customer is Always Right: Building and Teaching Client Relationship Skills
June 28, 2006

Ulla outlines key principles for managing customer interactions and comments on ways to foster a consistent customer friendly attitude shared among all staff.

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Andrew Sanderbeck
Development Speaker, Trainer and Consultant, People - Connect Institute

Coaching Your Employees... Successfully!!
June 13, 2006

When you're finished with this SirsiDynix Institute presentation you'll have the tools you need to bring your first employee into the office for a coaching session. Will you have the courage and confidence to do it? And what is the cost to your organization for not coaching employees successfully? If you're a library manager in any department this is a session you don't want to miss!

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Greg Schwartz
Supervisor of Electronic Services for the Louisville Free Public Library, Louisville Free Public Library

A Beginner's Guide to Podcasting: Part 2 - A Creator's Guide
May 24, 2006

This two-part session SirsiDynix Institute will seek to remove some of the mystery surrounding podcasting and demonstrate the importance of this new media distribution model to libraries and librarians in meeting the information needs of your patrons.

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Greg Schwartz
Supervisor of Electronic Services for the Louisville Free Public Library, Louisville Free Public Library

A Beginner's Guide to Podcasting: Part 1 - A Consumer's Guide
May 17, 2006

This two-part session SirsiDynix Institute will seek to remove some of the mystery surrounding podcasting and demonstrate the importance of this new media distribution model to libraries and librarians in meeting the information needs of your patrons.

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Steven M. Cohen
Senior librarian, PubSub Concepts, Inc., PubSub Concepts, Inc.

The Center of it All: How Libraries Can Be in the Forefront of Building Active Communities
April 19, 2006

Based on parts of previous writings by Kathleen de la Pena McCook (A Librarian at Every Table), Cohen will discuss how social networks, public space theory, and online communities can be used by libraries in any setting (public, academic, and school) to build social capital and become an active part in community building. Learn how other libraries of all sizes and budgets have become active participants in their communities and how a process-based approach can incorporate the above theories into practical methods for community building. If you're looking for innovative, creative ways to inspire and engage your community you won't want to miss this institute.

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Alane Wilson
Senior Library Market Consultant, OCLC

Understanding The Libraries Brand: The OCLC Perceptions of Libraries and Information Resources Report
April 12, 2006

What will your users expect from your library in the near and long term future? Explore with Alane Wilson trends that will be impacting your library based on findings from a significant study of "information consumers" from around the globe. Gain an understanding that will help you plan and strategize for the future.

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Ulla de Stricker
Consultant, de Stricker Associates

Workplace Culture: Building Positive and Productive Staff Relations
March 22, 2006

Ulla outlines some simple yet powerful approaches to building a workplace culture in which everyone is supported and gains maximum job satisfaction. Regardless of the organizational culture and formal practices governing a workplace, everyone in it can contribute to a trusting and healthy environment.

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Bob Molyneux
Chief Statistician, SirsiDynix

Modern Data Analysis Comes to the Library, What Is It and Why Would I Want to Do It? An Introduction to Data Mining Tools
March 08, 2006

This session will discuss two such SirsiDynix applications, Director's Station and the Normative Data Project, both of which bring modern business intelligence tools to library data. Using Director's Station, you can examine the data from a library or consortium to help you develop strategies for carrying out your institution's mission; with the Normative Data Project, you can analyze data from all public libraries in the U.S. that gives you a powerful management tool to better serve your customers. And this is just for starters. So don't miss out on this important SirsiDynix Institute.

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Stephen Abram, MLS
Vice President Innovations, SirsiDynix

Michael Stephens
Special Projects Librarian and 2005 Library Journal Mover and Shaker, St. Joseph County Public Library

Michael Casey
Branch Manager, Gwinnett County Public Library in metro Atlanta and author of the Library 2.0 weblog: LibraryCrunch

John Blyberg
Network Administrator, Lead Developer, Ann Arbor District Library

A SirsiDynix Institute Conversation: The 2.0 Meme - Web 2.0, Library 2.0, Librarian 2.0
February 22, 2006

As defined by Richard Dawkins in The Selfish Gene (1976) a meme is "a unit of cultural transmission, or a unit of imitation." Examples of memes are tunes, ideas, catch-phrases, fashions, and even ways of building websites. A strong meme in the library world right now is the discussion that builds on the broader Internet conversation about Web 2.0—the interactive, hot Web.

Do the pre-readings - Attend. Listen. Learn.

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Michael Stephens
Special Projects Librarian and 2005 Library Journal Mover and Shaker, St. Joseph County Public Library

Weblogs & Libraries: Communication, Conversation, and the Blog People
February 15, 2006

Weblogs have become a standard content management and communication tool for many libraries. There are conversations taking place every day in library-sponsored blogspace. Librarians can create content easily and effectively and build communities for their users.

Where do we go from here? What does the next generation of library blog look like? What about the Blog people, librarians who write weblogs for sharing, knowledge exchange, and community. This presentation will examine the blogs and the bloggers and point to the future of the medium.

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Dr. Christie Koontz
College of Information, Florida State University

Knowing Who We Serve - To Serve Them Better
Geo-Marketing: Customer-Based Research
February 08, 2006

Geo-marketing is the application of these tried and true marketing principles:

• Customer research
• Segmentation
• Marketing mix strategy
• Evaluation—in conjunction with geographic data.

This session is designed to review marketing practices and principles and to take a look at a new decision-making tool, the Internet-accessible Public Library Geographic Database.

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Andrew Sanderbeck
President - People Connect, People - Connect Institute

Emotional Customer Service: Turning Customers into Friends - who'll return again and again!
January 13, 2006

The SirsiDynix Emotional Customer Service Webcast focuses on the how to's and the substantial benefits of building warm relationships with your patrons by encouraging staff interactions that bring about positive emotions.

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Lee Rainie
Director Pew Internet & American Life Project, Pew Internet / American Life Project

When Everything Connects to Everything: The Impact On People's Relationships to Each Other and to Information
December 14, 2005

Rainie will discuss the major findings of the Pew Internet & American Life Project about the social impact of the internet. Among other things he will discuss basic adoption of the internet and explore digital divides not only in access, but also in basic use of the internet. He will also describe how broadband connections change people's online behavior and attitudes. The Project has looked at dozens of activities that people pursue online and Rainie will describe how people use the internet to get health information, access government services, pursue formal and informal education, and how people use the internet during important life events (e.g. changing jobs, making major investments). He will describe the internet's impact on basic human communication patterns and social arrangements. And, he will look at how today's youth will change the world of media and communications in the coming decade.

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Tim Jewell
Coordinator of the Digital Library Federations Electronic Resources Management Initiative, University of Washington

Keeping eResources in line with ERM: What Was, What Is, and What's to Come
December 07, 2005

In the 1990's a new breed of library resource appeared on the scene — the electronic resource. First an impressive novelty, it quickly grew to form unwieldy collections. With management becoming an increasing problem, some libraries tried managing the new resources with their own brand of system. In 2002 the Digital Library Federation launched its Electronic Resources Management Initiative (ERMI) to encourage their rapid but orderly development of these systems by libraries and vendors. The resulting "DLF ERMI Report" released in 2004 has now been used by many library systems and serials vendors to create useful management systems. This presentation will briefly outline the scope of the e-Resource management challenge, highlight functions and features of pioneer systems, survey the current ERM marketplace, and outline emerging issues and likely developments.

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Andrew Sanderbeck
President, PeopleConnect

Paula Chiarmonte
Managing Consultant, Skystone Ryan

Proven Streams of Revenue for Under Funded Libraries
November 16, 2005

The uncertain economic times in library funding are requiring library professionals to create new ways to generate revenues while serving an increasing number of patrons.

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Stephen Abram, MLS
Past President of the Canadian Library Association, Vice President Innovations for SirsiDynix

Google Inc. and Libraries: Our Common Future
November 11, 2005

Don't miss out on a lively provocative discussion of the impact of Google™ on the future of libraries and library services. As Vice President of Innovation for SirsiDynix, industry watcher and engaging speaker, Stephen Abram is the author of numerous articles on strategies for all types of libraries to compete with the Google juggernaut. If Google Print or the Google massive digitization project has you worried, rightly, then this is the session for you, whether you're an academic librarian watching Google Scholar evolve, or a public library director keeping your eye on Google Local, or a corporate or school librarian operating in an environment where your learners think Google does it all. Stephen's top 10 strategies for libraries to remain relevant in the Google Age (and MSN and Yahoo! Age too) are a must-hear.

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Ulla de Stricker
Consultant, de Stricker Associates

So, You Want to be a Consultant?
October 26, 2005

Have you found yourself attracted to the notion of freedom and flexibility associated with working as a freelancer or consultant? Are you considering a phased-in retirement or a natural next step upon being downsized? Are you keen to experience the satisfaction of bringing hard earned experience to bear on multiple clients' projects? And ... are you wondering whether you have the stomach for not knowing where your next cheque is coming from?

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Dr Ravindra Nath Sharma
Director of Library, West Virginia State University

Diversity in American Libraries: A View
September 21, 2005

The presentation will focus on the history of diversity in libraries in the United States. It will show why the progress has been slow despite the efforts of many library associations and others to recruit men and women from minorities to the profession. It will be supported with statistics and views from a few library administrators and librarians. Dr. Sharma will discuss methods and practical ideas for institutions to improve the much needed diversity in the profession for the benefit of all users, library staff, administrators, and others.

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Rachel Singer Gordon
Author and Consultant, Author, Consultant

The Accidental Library Manager
August 24, 2005

The Accidental Library Manager takes a practical look at the skills and background new and potential library managers need to succeed in their positions. It reassures those with little preparation for their management roles, who never realized they would be going into management (or never intended to do so), or whose library school coursework failed to prepare them for the challenges of management. In an era where younger and potential managers are told what their elders think they 'need to lead,' find out what library staff really want from their managers, how to use your current background to succeed, and how to reduce the fear inherent in common concerns.

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Eric Graham
Senior Library Consultant, Dynix

Using Your Library's Electronic Resources to Market Library Programs, Materials, and Services
August 10, 2005

Whether your library is engaged in a fundraising effort, or wishes to develop outreach to new and underrepresented constituencies. Effective use of technology can "jumpstart" your efforts.

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Susan DiMattia
Consultant and Educator, Independent

Advocacy Skills: Communicating the value of librarians and the resources they provide.
July 27, 2005

Networks, intelligence, and creativity are the keys to successful advocacy campaigns. To be most successful, advocacy efforts build on strong marketing campaigns. In this session of the Dynix Institute we will explore the elements of a strong advocacy program. Questions to answer include: who do you need to reach, what do you want to convince them to support, what messages will be most effective in gaining that support, and who should deliver the messages. Answers to these questions constitute the action plan. Learn how to develop your plan and evaluate the results.

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Pat Wagner
Pattern Research, Inc.

Fast, Cheap and Decent Strategic Planning
July 13, 2005

When critical decisions have to made about programming, staffing, collections, and library services, a current strategic plan is a necessity. However, what if your library has never done a strategic plan? What if you are an overworked solo librarian? What if your current plan is an out-of-date, dusty document, rather than a vital guidebook? Do you have to wait for the time and resources to create the ideal plan?

Instead, you can simplify the process and produce a plan that is effective and relevant to the needs of the people, institutions, and communities you serve. Learn the four steps of a good plan and how to implement a decent product in hours, days, and weeks, rather than months.

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Brenda Bailey-Hainer
Director, Networking and Resource Sharing, Colorado State Library

Gail Wanner
Resource Sharing Product Specialist, Dynix

Rethinking Resource Sharing
June 14, 2005

This Dynix Institute explores new models of resource sharing, new standards, and changes to policies, improvements to current workflow, and new products and tools. This session will look at models of resource sharing from traditional mediated to the somewhat less costly unmediated model. This session will also look at new approaches that will improve services to library users while attracting more library usage and staying within staff and budgetary limits. Brenda Bailey-Hainer and Gail Wanner are members of a small group who have authored a white paper on this topic with the purpose of bringing together interlibrary loan (ILL) librarians, library users, vendors and developers of resource sharing systems, library administrators, content providers, and other interested members of the library world to identify how library resources will be shared over the next decades.

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Richard Wayne
Strategic Information Management Services

Lou Wetherbee
Lou Wetherbee and Associates

Information Darwinianism
May 10, 2005

The need for quick, high-quality information is greater than ever. That evolving need presents a tremendous opportunity for libraries. Using a comprehensive, well-thought-out approach, libraries can anticipate the challenges of the next few years and actually thrive.

Veteran library consultants Lou Wetherbee and Richard Wayne will guide you through the key twelve elements that you need to be aware of and embrace in order to thrive. They will also provide you with resources to learn more about this critical topic. Don’t let your library become a dinosaur!

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National Library Workers Day

Making the Connection: How Salaries Affect Recruitment in Libraries
April 12, 2005 | 1:01:57

Celebrate National Library Week by joining the Dynix Institute in its support of the American Library Association and the American Library Association-Allied Professional Association as they recognize National Library Workers Day with this interactive webcast featuring research, resources, and real-world examples of how salaries impact library recruitment activities.

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Pat Wagner
Pattern Research

Why Library Futurists Can't Predict the Future, and How You Can
March 30, 2005 | 54:55

Library leaders have to be better than ever at predicting trends in order to stay relevant to the future of the people, institutions, and communities that libraries serve. But if you read the predictions of most so-called professional futurists over a period of decades, you will learn their failure rate is very high. What mistakes do they make, and how can you do better? Learn improved ways to collect data, question trends, and avoid falling in love with statistics that merely tell you what could be counted yesterday.

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Stephen E. Arnold
Arnold Information Technology

Issues and Opportunities in Web Site Analytics for Libraries
March 22, 2005 | 57:29

This Dynix Institute Seminar explores issues and opportunities in Web site analytics, viewed from the perspective of libraries, covering three basic areas with examples and explanations.

In addition to exploring why Web site visitor behavior should be important to your library, Mr. Arnold will provide an overview of three popular Web site analytics tools and discuss five specific metrics that can provide useful insight into user behavior without resorting to customized programming or expensive manual analyses.

This session will also discuss the four payoffs that a library can expect to receive from better analysis of Web logs, user behavior, and Web site usage. These benefits provide an ideal platform for creating more compelling cost justification and budget request documents. Mr. Arnold's suggestions are pragmatic and will resonate with information professionals who need direct, to-the-point ideas for crafting Web sites that meet staff needs and exceed user expectations.

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Ulla de Stricker
President, de Stricker Associates

How to use an Organizational Information Audit to Determine What Services Users Really Need and Want
February 23, 2005 | 57:16

Designing information services with demonstrable value for an organization—in other words, services that actually fit users' work and deliverables—requires that we gain an understanding of the day-to-day behaviors that are encouraged (or tolerated) when it comes to information management and knowledge sharing: While most knowledge workers say they support good information management, they often cope creatively when resources aren't optimal.

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Andrew Sanderbeck
Consultant and Trainer

Dealing with Conflict in a Peaceful Library
February 09, 2005 | 57:24

Conflict happens! Many of us try to avoid it, some fight with it, some seem to enjoy it, and still others seem to handle it with tact and skill. What's the secret to handling situations of conflict with integrity and professionalism? How can we de-emotionalize ourselves to the situations so that we don't get caught up in them?

"Dealing with Conflict in a Peaceful Library" explores our dealings with others by defining the conflict situation and using one of five approaches to successfully handle or resolve it. If you don't like to be yelled at by other people, you'll really enjoy this fun workshop.

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Marshall Breeding
Library Technology Consultant and Author

Beyond Text: Libraries Create and Deliver Access to Rich-media Collections
January 26, 2005 | 56:11

Today's information environment goes far beyond plain text. Some of the more compelling content comes in the form of digital images, sound, and video. Libraries interested in building well-rounded collections need the ability to incorporate all these types of resources. Whether your library plans to produce its own multimedia digital collection or just needs to provide access to resources with digital audio, video, or images, you'll want to tune in to this session of the Dynix Institute.

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Liz McGettigan
Libraries and Information Services Manager, East Renfrewshire Council, Scotland

How Librarians Can Develop Community Leadership Through the Web and Other Information Technologies
December 08, 2004 | 43:40

Public libraries play an essential role in encouraging citizens to participate in their communities and to make full use of technology for information and lifelong learning. The ethos behind the work of The People's Network in Scotland is to empower and assist in the regeneration of communities by providing them with the skills and facilities to build their own community Web sites.

This presentation will raise awareness of the impact libraries make in communities, particularly by extending the use of information technology in libraries to support regeneration, active citizenship, access to information, the development of technology skills, the modernization agenda, and lifelong learning.

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Ann Seidl
Writer and Director, "The Hollywood Librarian"

The Hollywood Librarian: A Documentary Film in Pre-Production
November 09, 2004 | 54:41

This presentation features Ann Seidl, the writer and director of a documentary film entitled "The Hollywood Librarian: A Look at Librarians in Film." Seidl's presentation will cover the purpose and progress of this unique film project.

The first full-length film to focus on the work and lives of librarians, this documentary will create a new-found empathy for the profession by revealing the diversity of individual librarians and the importance of what they do, examined in the context of American motion pictures.

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Andrew Sanderbeck
Founder, People~Connect Institute

Five Undeniable Reasons Why You Should Use Employee Reward and Recognition Programs in Your Library
November 05, 2004 | 58:00

Can effective recognition programs in your library really make a difference in the motivational level of your employees? Yes! And even more so than you might have guessed!

Are you looking for greater productivity from your employees? Are you dreaming of employees with good morale? Are you looking forward to the day that more positive-rather than negative-language is used by your employees?

This Web seminar will explore the motivators and de-motivators that employees work with. Sanderbeck will discuss how to create an internal and external environment to help employees be more productive, proficient, and motivated.

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Judy Luther
President, Informed Strategies

The Transparent Librarian
October 13, 2004 | 57:40

In an Internet world where more users have access to more information online, the role of the library is at risk. How should we serve our users in an information economy where changing needs and expectations determine the relevance of the library?

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Maxine Bleiweis
Director, Westport Public Library

Getting Out from Behind the Desk: A Case Study in Community Outreach
September 22, 2004 | 50:13

Are you geared to be proactive or reactive? Does a desk schedule rule your institution? Are staff members trained and confident to leave the security of a desk behind, walk the floor of your institution and walk out the door armed with selling points and techniques to make them part of an indispensable service the community can't live without?

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Pat Wagner
President, Pattern Research

Mistakes Only Experienced Directors and Managers Make
September 07, 2004 | 58:07

Can longevity on the job have a dark side? Some studies suggest that even intelligent and self-aware administrators suffer from a predictable bell curve of effectiveness, which can kick in as early as the fifth to seventh year on the job, and can become apparent in most after 15 years. Obviously, anyone can commit these workplace sins, including resistance to change, poor communication and control issues.

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Ruth Metz
President, Ruth Metz Associates

A Library Manager's Primer on Coaching in the Workplace
August 25, 2004 | 54:24

Coaching improves individual and team performance, and ultimately, the effectiveness of the whole organization. Why is this so? What is coaching and why is it more important now than ever?

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Michael Gorman
Dean of Library Services, California State University, Fresno

The Enduring Values of Librarianship
July 14, 2004 | 55:45

Join award-winning author Michael Gorman (ALA President 2005-2006) for an exploration of "The Enduring Values of Librarianship," a presentation based on his book, Our Enduring Values, which received the 2001 Highsmith Award for the best book on librarianship.

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Paula Wilson
Library Author and Columnist

Promoting the Library's Online Collections: 10 Surefire Ways to Increase Usage Statistics
June 09, 2004 | 53:29

How do you get your patrons to use all of the wonderful online subscriptions the library pays so much for? This practical workshop will show ways your library can promote awareness of its knowledge databases and conduct a marketing strategy that fits into budgets of all sizes.

Participants will learn how to:

• Explain to customers how library resources differ from free Web sites
• Learn ways to promote databases on their Web site and in their libraries
• Learn about services and technology that can increase usage
• Create a promotional strategy that can be used for each database

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Andrew Sanderbeck
President, PeopleConnect

Five Minutes to Team Excellence in Your Library
May 19, 2004 | 57:46

Keep the feeling of "team" alive and well in your organization without spending tightly budgeted dollars!

Give your employees valuable "team experiences" in meetings and staff development days! Join library professional development expert Andrew Sanderbeck for this fun and interactive Web seminar and learn:

James LaRue
Director, Douglas County Libraries

Open Source: Open Minds
May 12, 2004 | 55:34

The Open Source model of collaborative software development, building on the work of others, is a close match to the culture of the library. This session will discuss the uses and advantages of Open Source server and desktop applications on Windows, Mac OS, and Linux platforms.

James LaRue has been writing and speaking on technology issues for the past 20 years. For the past two years, he has performed all his work computing tasks on a Linux box and is a nationally recognized advocate of Open Source software.

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Michael Acosta
Developer Specialist, Microsoft

The Road to "Yukon": A Sneak Peek at the Future of Microsoft SQL
April 28, 2004 | 52:58

The next generation of Microsoft's SQL Server information management solution will deliver increased scalability, availability, and security to enterprise data and analytical applications while making them easier to create, deploy, and manage. Benefits will come in three key areas: enterprise data management, developer productivity, and business intelligence. Find out what the future of SQL Server means to your library.

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Pat Wagner
President, Pattern Research

Reverse Strategic Planning
March 24, 2004 | 55:55

Join Pat Wagner for her third "standing room only" event with the Dynix Institute. Pat, who has consulted hundreds of libraries on marketing and strategic issues, will teach participants how to improve the performance of their libraries through an effective process of Reverse Strategic Planning.

Reverse Strategic Planning is a simple, structured method for finding out who is doing what at your library or institution, and how they prioritize their work. It provides a snapshot of reality versus what the strategic plan, organizational chart, or job description says should be happening.

Though a simple process, Reverse Strategic Planning provides libraries with huge benefits by improving coordination and deployment of people and resources.

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Marshall Breeding
Library Technology Consultant and Author

Where is the Industry Headed? Top Trends to Watch in 2004
February 11, 2004 | 54:31

Breeding will provide observations, perspectives, and opinions about trends related to the companies, products, and technologies of the library automation industry. While the library industry continues to be unpredictable, savvy librarians should be aware of the general factors that will shape library automation technology in the future.

As well, Breeding will offer a general sketch of the library automation business landscape: the types of companies involved, the health of the industry, the size of the market, the current rates of revenue growth, and sources for capital investment. The most-asked question about the industry involves business consolidation. The library automation industry today is only moderately consolidated. Might we expect further mergers or acquisitions?

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Sayeed Choudhury
Johns Hopkins University

Digital Library Research and Development Within Libraries
December 04, 2003 | 54:07

Sayeed Choudhury of Johns Hopkins will discuss the rationale for conducting onsite digital library research and development within libraries, discussing the benefits for library users and for libraries themselves. He will discuss specific digital library projects at Johns Hopkins, including a robotic retrieval and scanning system and name disambiguation tools for automated metadata generation.

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Dr. Carla Hayden
President, American Library Association

Libraries in the Future: Teaching the Elephant to Dance
November 19, 2003 | 50:58

As the world's socio-economic and technological environments change, libraries of all types are facing unique challenges in serving their patrons. In order to retain their position as sources of personal enrichment and community anchors, libraries must continue to embrace change and seek proactive ways to better serve the people who depend on them to provide the full benefits of information technology. This seminar will focus on the issues facing libraries in the future with a special emphasis on current best practices from the profession and other fields, particularly business and not-for-profit management.

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Judith Krug
Director, ALA Office for Intellectual Freedom

The "Interesting Times" of Intellectual Freedom
November 06, 2003 | 1:07:43

There is an old Chinese proverb that states "may you live in interesting times." This is a most interesting time of librarianship and an important time in championing librarianship's core values of intellectual freedom and privacy. Broadcast live from the 2nd Annual Joint Conference of Customers of Dynix, Inc. and the Horizon Users' Group, Ms. Krug will discuss these issues and explain how the American Library Association and other organizations are developing mechanisms to help citizens protect themselves.

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Carol Brey-Casiano
President-Elect, American Library Association

Outreach to Underserved Populations—A Public Library Perspective
October 29, 2003 | 50:15

As Director of El Paso Public Library and President-Elect of the American Library Association, Carol A. Brey-Casiano will address the needs of four traditionally underserved populations in many communities across the United States, including the community served by her library: recent immigrants, seniors, teens, and functionally illiterate and new readers. Additionally, Brey-Casiano will discuss her plans for a grassroots library advocacy campaign that will include outreach to underserved populations.

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Arthur Brady
Vice President of Information Services, Tutor.com

New Tools for Traditional Tasks: How Libraries are Using the Web to Deliver Reference and Homework Help
October 22, 2003 | 58:34

Libraries with budget challenges find that sustaining existing services is hard enough, yet a growing number are able to offer new Web-based services like 24/7 reference and live homework help. Mr. Brady will discuss a series of projects that show how libraries have found interesting ways to fund and staff these services.

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Pat Wagner
President, Pattern Research

Marketing As If Your Library Depended On It
September 24, 2003 | 54:42

Marketing is more than press releases, posters and speeches. It is an ongoing conversation with people in your community, your institution and your organization. It is a conversation about their goals and the goals of the institution they serve. Learn how you can use marketing tools and concepts to help your library thrive in challenging times.

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Becky Anderson
3M

Chester Piotrowski
3M

RFID in Libraries: The Vision, the Reality, and the Roadmap
September 10, 2003 | 58:18

Radio Frequency Identification (RFID) has been receiving a lot of attention lately in newspapers, journal articles, and at library shows. In this presentation, we will explain the basics of this technology, the reasons why it is receiving so much current attention, and some of the key questions librarians need to ask as they consider the value this technology might bring to their libraries.

We will discuss what the technology can and cannot do and how it can improve staff productivity in circulation and collection management, streamline operations, and enhance patron service. We will conclude with a discussion of how the technology is likely to evolve over the next few years.

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James Simon
Sun Microsystems

The Opportunities and Challenges of Digital Asset Management
August 27, 2003 | 42:37

This presentation is a summary of the general issues surrounding digital asset management. James Simon of Sun Microsystems will provide a discussion of digital assets and explore the challenges and opportunities associated with digital asset management. He will also discuss what Sun has done with WGBH Boston and how Sun has created reference architecture for the broadcast industry.

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Pat Wagner
Pattern Research

The Technology of Influence: Leadership Skills for Librarians
July 30, 2003 | 56:58

Be more influential in your library, institution, and community with decision-makers, colleagues, employees and customers, even if you don't have power or authority. Learn the three steps—rapport, information, action—and how to apply them in real-life workplace situations.

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Milad Doueihi
University of Glasgow

Digital Rights Management or Digital Rights?
June 26, 2003 | 50:36

As digital objects evolve beyond simple reproductions of their traditional predecessors, Digital Rights Management (DRM) solutions must take into account the emerging practices in the digital landscape. This presentation will explore technical, legal, and cultural aspects of the latest developments in Digital Rights Management.

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John Fowler
Sun Microsystems

Digital Campus Architecture—Trends and Issues
June 17, 2003 | 49:07

This seminar examines portals and explore the architecture that is required to support a dynamic and diverse campus. Join John Fowler in his focus on the building blocks that surround Web Services Architecture and relationships between other on-campus applications and resources.

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Marshall Breeding
Library Technology Consultant and Author

Chief Considerations in Choosing an ILS
June 05, 2003 | 56:57

Choosing a library automation system is one of the most important decisions a library will ever make. In today's world, libraries depend on automation systems for all aspects of their operation. And more importantly, the Web interface of the ILS represents the library itself to many of its customers. With more of the library's services being delivered through the Web rather than face to face in the library, a library must be sure it's offering the best technology available.

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Art Pasquinelli
Sun Microsystems

Developing the 21st Century Knowledge Enterprise
May 21, 2003 | 57:39

The new Knowledge Enterprise addresses how to assimilate, develop, manage, and deliver new types of content using technologically enhanced educational methodologies and curricula. It more closely integrates the various academic, library, and administrative functions of the campus, maintains and transfers institutional knowledge assets within the campus, and delivers customized student services to new, expanded user communities.

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Ulla de Stricker
President, de Stricker Associates (Toronto, Canada)

Fourth Dimension Librarians: A Professional Revolution
April 23, 2003 | 49:36

It's 2017. As we look back on a decade and a half of challenges and opportunities, what is our professional legacy? Ulla de Stricker comments on the urgent need for "monitoring the future" in order for librarians to inhabit a "fourth dimension" of public and personal life as a vital force in the ongoing success and well-being of our communities.

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Kathleen Burnett
Associate Dean and Associate Professor,
School of Information Studies, The Florida State University

Laurie J. Bonnici
Assistant Professor, School of Library and Information Studies, Texas Woman's University

Spinning the Web of Our Future
April 09, 2003 | 60:41

With more than 58 percent of all professional librarians scheduled to retire between 2005 and 2019, the library community's impending shortage of leaders has reached crisis proportions. Where will the next generation of library leaders come from? Who will teach them? What opportunities exist? These questions and others will be answered by Kathleen Burnett and Laurie Bonnici in their upcoming Dynix Institute Web seminar.

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Shelley Neville
Library Systems Analyst, Dynix

Library Standards: Why Use and Support Them?
March 19, 2003 | 45:16

Someone from the National Information Standards Organization once said, "The wonderful thing about standards is that there are so many to choose from." What exactly are Z39.50, EDI, X12, EDIFACT, NCIP, SICI, and ONIX? What is the point of all those cryptic-sounding letters? There are times when standards all seem to merge in a large bowl of alphabet soup. This presentation addresses existing and emerging standards and helps explain specific applications of standards in a library environment.

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Karla Kimerer
Director, Library Foundation of Hennepin County

Building Library Development Foundations
March 05, 2003 | 54:57

As state, county, and city budget reductions take place in all of our communities, the need for private fundraising for libraries has never been greater. While fundraising for public libraries is not new, the growth of library foundations appears to be on the rise. A library development program integrated with the total management system of the library can increase revenues from public and private sources.

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John Yokley
President and CEO, PTFS

Building Scalable Digital Libraries
February 19, 2003 | 43:50

An effective digital library provides instant access to information that has been preserved and archived from any format, including paper, video, microfiche/film or born-digital information. Users are able to read and search text, view photographs, and perform research from anywhere around the world via the Internet or via intranets. More and more libraries are taking advantage of the technologies available to share, preserve, and reuse their valuable assets.

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